{"id":172775,"date":"2022-01-07T00:00:00","date_gmt":"2022-01-06T22:00:00","guid":{"rendered":"http:\/\/south.euneighbours.eu\/publication\/carte-numerique-medreg-ameliorer-la-qualite-des-services-aux-consommateurs-par-la-reglementation\/"},"modified":"2022-07-08T13:56:43","modified_gmt":"2022-07-08T10:56:43","slug":"carte-numerique-medreg-ameliorer-la-qualite-des-services-aux","status":"publish","type":"publication","link":"https:\/\/www.eumedbridge.eu\/fr\/publication\/carte-numerique-medreg-ameliorer-la-qualite-des-services-aux\/","title":{"rendered":"Carte num\u00e9rique MedReg\u00a0: am\u00e9liorer la qualit\u00e9 des services aux consommateurs par la r\u00e9glementation"},"content":{"rendered":"<p><span>Cette carte num\u00e9rique propose des mesures r\u00e9glementaires et des recommandations applicables \u00e0 tous les r\u00e9gulateurs de l\u2019\u00e9nergie de <\/span><strong><strong>MEDREG<\/strong><\/strong><span>\u00a0en vue d\u2019am\u00e9liorer la qualit\u00e9 des services aux consommateurs.<\/span><\/p>\n<p><span>Elle repose sur un examen par les pairs r\u00e9alis\u00e9 en 2020 par le groupe de travail \u00ab\u00a0Consommateurs\u00a0\u00bb de MEDREG pour le compte de notre <\/span><strong><strong>membre jordanien<\/strong><\/strong><span>. Elle s\u2019appuie sur une s\u00e9rie d\u2019\u00e9tudes de cas et de bonnes pratiques internationales portant sur le raccordement, la gestion des plaintes, la facturation et les interruptions de courant.<\/span><\/p>\n<p><strong><span>T\u00e9l\u00e9chargement<\/span><\/strong><\/p>\n<p><a href=\"https:\/\/euneighbours.eu\/sites\/default\/files\/publications\/2022-01\/FINAL_Digital%20card_Consumer%20services_De%202021.pdf\"><span>Carte num\u00e9rique MedReg : am\u00e9liorer la qualit\u00e9 des services aux consommateurs par la r\u00e9glementation<\/span><\/a><\/p>\n<p>\u00a0<\/p>\n","protected":false},"featured_media":122638,"parent":0,"template":"","publication_category":[2095],"country":[1956],"special_action":[],"custom_tag":[1884],"class_list":["post-172775","publication","type-publication","status-publish","has-post-thumbnail","hentry","country-region-sud","custom_tag-environnement-et-changement-climatique"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Carte num\u00e9rique MedReg\u00a0: am\u00e9liorer la qualit\u00e9 des services aux consommateurs par la r\u00e9glementation - Voisins de l&#039;UE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eumedbridge.eu\/fr\/publication\/carte-numerique-medreg-ameliorer-la-qualite-des-services-aux\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Carte num\u00e9rique MedReg\u00a0: am\u00e9liorer la qualit\u00e9 des services aux consommateurs par la r\u00e9glementation - Voisins de l&#039;UE\" \/>\n<meta property=\"og:description\" content=\"Cette carte num\u00e9rique propose des mesures r\u00e9glementaires et des recommandations applicables \u00e0 tous les r\u00e9gulateurs de l\u2019\u00e9nergie de MEDREG\u00a0en vue d\u2019am\u00e9liorer la qualit\u00e9 des services aux consommateurs. 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